77ck Privacy Policy
The security of your personal information is our highest priority. In this policy, we explain in detail how your information is collected, used, and protected.
Introduction and Scope
This privacy policy applies to all users of the 77ck platform.
Purpose of This Policy
77ck is a secure and reliable online betting and casino platform operated for users in Bangladesh. This privacy policy ("Policy") informs you ("User") about what personal information is collected when you use the 77ck website (https://77ck.lat), how that information is used and stored, and under what circumstances it may be shared with third parties.
By using this website, you will be considered to have fully accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.
Scope of Application
This policy applies to the following:
- All registered and unregistered users of the 77ck website
- Those who browse our site but have not created an account
- Those who carry out transactions via bKash, Nagad, Rocket, or Upay
- Those who use our 24/7 live chat or email support
- Those who participate in promotions or bonus programs
What Information Is Collected
We collect only the information that is necessary — nothing more.
Personally Identifiable Information
The following information may be collected during registration and account verification:
- Full name and date of birth (for age verification — to confirm 21+)
- Email address and mobile number
- National ID (NID) or passport number (for KYC verification)
- Mobile banking account number (bKash, Nagad, Rocket, Upay)
- User-set password (stored in encrypted form)
Usage-Related Information
Information collected automatically to improve platform security and quality:
- IP address and device type
- Browser type and operating system
- Time spent on the site and pages visited
- Deposit and withdrawal history
- Game play history and betting information
- Cookie and session data
Important: We never store your full payment card number or mobile banking PIN. All financial information is protected through SSL encryption.
Purpose of Using Your Information
Your information is used for specific and transparent purposes.
Service Operation and Improvement
The collected information is used for the following purposes:
- To create, verify, and manage accounts
- To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay
- To provide the 120% welcome bonus and other promotional offers
- To manage the VIP program (Bronze, Silver, Gold) and ensure cashback benefits
- To provide 24/7 customer support in Bengali
- To prevent fraud and money laundering
- To ensure responsible gaming and prevent access by minors
Communication and Marketing
With your consent, we may contact you for the following purposes:
- To send notifications about new promotions, bonuses, and tournaments
- To share important account-related updates
- To send transaction confirmation messages
- To provide security alerts
You may request to stop marketing communications at any time. However, transaction and security messages cannot be stopped, as they are essential for the protection of your account.
Information Sharing Policy
We do not sell your information — that is our core commitment.
Sharing Information with Third Parties
77ck never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and Upay.
- Technology partners: With trusted technology service providers for platform operations, under strict confidentiality agreements.
- Legal obligations: In response to a court order or a lawful demand from a competent authority.
- Fraud prevention: With anti-money laundering (AML) and fraud detection service providers.
What We Will Never Do
- We will not sell your information to advertising companies
- We will not use your information for third-party marketing without your consent
- We will not share your payment PIN or password with anyone for any reason
- We will not collect unnecessary information or retain unnecessary information for an extended period
Cookie and Tracking Technology
We use cookies to make your experience smooth and secure.
Essential Cookies
These cookies are necessary for the basic operation of the site — maintaining login sessions, security verification, and ensuring continuity of transactions. They cannot be disabled.
Analytics Cookies
Used to monitor website performance and improve the user experience. These cookies help us understand which pages are used most or where issues may arise.
Preference Cookies
These cookies are used to remember your language preference, game settings, and display preferences. They make each of your visits more convenient.
Most browsers accept cookies by default. You can manage cookies from your browser settings, but disabling certain cookies may cause some features of the site to not work properly.
Data Protection Methods
Your information is kept secure using industry-standard technology.
Technical Security Measures
77ck follows these security measures:
- SSL/TLS encryption: All data travelling between your browser and our servers is encrypted.
- Password hashing: Your password is never stored in plain text — it is hashed using strong cryptographic methods.
- Two-factor verification: An additional verification layer is used during login and large transactions.
- Firewall and intrusion detection: Suspicious activity is monitored in real time.
- Regular security audits: Regular reviews are conducted to identify and address potential vulnerabilities.
Data Retention Period
Your information is retained according to the following policy:
- Active account data — for as long as the account remains active
- Financial transaction records — for the period required by law
- Closed account data — for the legally required period after closure
- Marketing preference data — deleted immediately upon withdrawal or upon request
Your Rights and Controls
You have full control over your information.
Right to Access Your Information
You may request at any time to know what information we hold about you. We are required to provide a written response within 30 business days.
Right to Correct Your Information
If there is any error in your personal information, you may request a correction. Some information can be updated directly from your account panel; for other cases, our support team will assist you.
Right to Delete Your Information
In certain circumstances, you may request that your information be deleted. However, some information retained due to legal obligations may not be possible to delete — in such cases, we will inform you in writing with the reason.
Right to Object to Processing
You may object to the processing of your information for marketing purposes. After receiving the request, we will update your preferences as soon as possible and stop sending marketing messages.
To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. When making a request, please send your message from your registered email address to make identity verification easier.
Protection of Minors
77ck is for those aged 21 and above only.
Age Restriction and Verification
77ck is an adults-only platform. We do not knowingly collect or store the information of any person under the age of 21. Age is verified during the registration process, and additional KYC verification may be requested in cases of doubt.
If we become aware that a minor's information has been collected by mistake, we will immediately close that account and permanently delete all related information.
If a parent or guardian suspects that their child has created an account on our platform, please notify us immediately at [email protected].
Policy Changes and Updates
If this policy is updated, you will be notified appropriately.
Process for Changes
77ck reserves the right to update this privacy policy at any time. If significant changes are made to the policy:
- A notice will be posted on the website
- Registered users will be informed by email
- The "Effective Date" at the top of the policy will be updated
If you continue to use the platform after the updated policy takes effect, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.
Related Documents
Alongside this privacy policy, the following documents may also be helpful to read:
- Terms and Conditions — the overall terms for using the platform
- Responsible Gaming — guidelines for safe and healthy gaming
- FAQ — Answers to common questions
- About Us — Introduction and mission of 77ck
Privacy-related contact
If you have any questions or concerns about this privacy policy, please contact us. Our data protection team is always ready to answer your questions.
24/7 Live Chat Support